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From Connectivity to Service Delivery: Case Studies in e-Governance

Case studies and best practices

This report provides insight into the role Information and Communications Technologies (ICTs) can play in achieving development goals, distilling lessons learned and good practices for e-governance implementation, while also identifying core challenges. These case studies show how successful programming must be linked to existing national development priorities and targets. They also help us consider what is feasible and necessary for e-governance development in poor and middle-income countries, particularly when there is political will to promote democratic governance.

Related Publications

Guide: Enterprise, contribute to Sustainable Development Goals!

Available in English

Businesses are a key player in the implementation of the SDO. Without replacing the States, they can contribute to their scale and based on their heart of business, the success of this agenda in 2030...

Developed by B&L éolution, Global Compact France, CNC...

Posted by Sylvain Boucherand

Tools : Raising Awareness

Integrating the SDGs into policy planning - context analysis

Available in English

Local governments can structure their policy planning around the SDGs. The policy planning process gives perspective and sets priority lines at a local level for the coming policy term. But it also pr...

Developed by Association of Flemish Cities and Munici...

Posted by Hanne Albers

Tools : Strategies and Plans

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