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From Connectivity to Service Delivery: Case Studies in e-Governance

Case studies and best practices

This report provides insight into the role Information and Communications Technologies (ICTs) can play in achieving development goals, distilling lessons learned and good practices for e-governance implementation, while also identifying core challenges. These case studies show how successful programming must be linked to existing national development priorities and targets. They also help us consider what is feasible and necessary for e-governance development in poor and middle-income countries, particularly when there is political will to promote democratic governance.

Related Publications

Sustainable Development Goals and Gram Panchayats: Handbook for Elected Representatives

Available in English

It is important that the sustainable development goals (SDGs) and targets are explained from the perspective of local governments and presented to them in a way that can be used in local planning and...

Developed by Ministry of Panchayati Raj

Posted by Local2030

Tools : Capacity Strengthening

Agenda 2030 in my municipality

Available in English

This document aims to provide a comprehensive guidebook for practitioners for localizing the Sustainable Development Goals (SDGs). It offers a clear overview of what the SDGs are and how they can be i...

Developed by Deutsche Gesellschaft für Internationale...

Posted by Local2030

Tools : Raising Awareness

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