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From Connectivity to Service Delivery: Case Studies in e-Governance

Case studies and best practices

This report provides insight into the role Information and Communications Technologies (ICTs) can play in achieving development goals, distilling lessons learned and good practices for e-governance implementation, while also identifying core challenges. These case studies show how successful programming must be linked to existing national development priorities and targets. They also help us consider what is feasible and necessary for e-governance development in poor and middle-income countries, particularly when there is political will to promote democratic governance.

Related Publications

Orientation guide for political organizations and citizens

Available in English

The guide is formulated with the aim of serving as a practical tool so that political parties can guide the construction of their 2018-2022 government programs, in a manner articulated with the 2030 A...

Developed by Programa de las Naciones Unidas para el...

Posted by Local2030

Tools : Strategies and Plans

The Role of Business at the Local Level: Innovation and multi-stakeholder action to advance the 2030 Agenda

Available in English

An overview on how Global Compact Local Networks are taking action to make the Global Goals local business.

Developed by United Nations Global Compact

Posted by Local2030

Guidance and systemization of experiences

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