Guidance and systemization of experiences
Communication is now recognized as a key element in the management of any institution, whether it is a multi-national corporation, a small non-governmental organization or a Local Government Association (LGA). Efficient communication is more than a simple transfer of information: it must be bi-directional, open to exchanges and feedback. In order to survive, the organization must inform everyone it is in contact with. But if it wants to grow, the organization must also listen to all these people and adapt itself in reaction to what it hears. Decentralization and empowerment cannot succeed if the LGA lacks the ability to communicate with all its partners, be they employees, Board members, civil society, the citizens at large or various spheres of government. This document can be used as an application-oriented, easy-reference manual in developing a communication strategy. It is especially tuned to local government institutes and LGAs whose leadership wishes to improve and to strengthen the way the organization communicates, both internally and externally.
Available in English
The aim of the Local Sustainability 2012 study is to document the variety of local processes for sustainability that have emerged globally since the 1992 Earth Summit. Local initiatives, many of them...
Developed by Local Governments for Sustainability (IC...
Posted by Local2030
Guidance and systemization of experiences
Available in English
This Toolkit argues that the quality of urban governance can mean the difference between cities characterised by prosperity and inclusiveness and cities characterised by decline and social exclusion....
Developed by United Nations Human Settlements Program...
Posted by Local2030
Guidance and systemization of experiences
