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From Connectivity to Service Delivery: Case Studies in e-Governance

Case studies and best practices

This report provides insight into the role Information and Communications Technologies (ICTs) can play in achieving development goals, distilling lessons learned and good practices for e-governance implementation, while also identifying core challenges. These case studies show how successful programming must be linked to existing national development priorities and targets. They also help us consider what is feasible and necessary for e-governance development in poor and middle-income countries, particularly when there is political will to promote democratic governance.

Related Publications

Innovate. Create. Change. New ideas that power SDG progress in Asia and the Pacific

Available in English

UNDP’s innovation journey in Asia and the Pacific has gone far. Our goal was to break the mould, disrupt conventional thinking and imagine the changes we want to see. We set out to scan for new ideas,...

Developed by United Nations Development Programme (UN...

Posted by Local2030

Guidance and systemization of experiences

SDG Accelerator and Bottleneck Assessment

Available in English

The SDG Accelerator and Bottleneck Assessment (ABA) tool aims to support countries to identify catalytic policy and/or programme areas or ‘accelerators’ that can trigger positive multiplier effects ac...

Developed by United Nations Development Programme (UN...

Posted by Local2030

Tools : Diagnostics

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