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From Connectivity to Service Delivery: Case Studies in e-Governance

Case studies and best practices

This report provides insight into the role Information and Communications Technologies (ICTs) can play in achieving development goals, distilling lessons learned and good practices for e-governance implementation, while also identifying core challenges. These case studies show how successful programming must be linked to existing national development priorities and targets. They also help us consider what is feasible and necessary for e-governance development in poor and middle-income countries, particularly when there is political will to promote democratic governance.

Related Publications

Decentralised political and administrative systems: citizen-centred, democratic and effective

Available in English

Advisory approach and examples of projects implemented by the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH in the areas of decentralisation, local self-government and federalism.

Developed by Deutsche Gesellschaft für Internationale...

Posted by Local2030

Guidance and systemization of experiences

A short guide to Human Settlements Indicators Goal 11+

Available in English

This guide introduces Monitoring Human Settlements Indicators . Making progress in Monitoring of SDG 11 is crucial in ensuring the success of the SDG framework. It is therefore necessary to identify...

Developed by United Nations Human Settlements Program...

Posted by Fabienne Perucca

Tools : Monitoring and Evaluation

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