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From Connectivity to Service Delivery: Case Studies in e-Governance

Case studies and best practices

This report provides insight into the role Information and Communications Technologies (ICTs) can play in achieving development goals, distilling lessons learned and good practices for e-governance implementation, while also identifying core challenges. These case studies show how successful programming must be linked to existing national development priorities and targets. They also help us consider what is feasible and necessary for e-governance development in poor and middle-income countries, particularly when there is political will to promote democratic governance.

Related Publications

Sharing responsibilities and resources among levels of governments: Localizing the SDGs

Available in English

The paper has been developed for the division for Public Administration and Development Management of UN-DESA. It argues that much of the attention about SDGS thus far has been at the policy level....

Developed by United Nations Department of Economic an...

Posted by Fabienne Perucca

Concept notes and papers

Partnerships for SDGs

Available in English

Partnership for SDGs is an online platform that provides global engagement for sharing knowledge and expertise for multi-stakeholder partnerships and voluntary commitments from all stakeholders devote...

Developed by Division for Sustainable Development, U...

Posted by UNDP

Tools : Strategies and Plans

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