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From Connectivity to Service Delivery: Case Studies in e-Governance

Case studies and best practices

This report provides insight into the role Information and Communications Technologies (ICTs) can play in achieving development goals, distilling lessons learned and good practices for e-governance implementation, while also identifying core challenges. These case studies show how successful programming must be linked to existing national development priorities and targets. They also help us consider what is feasible and necessary for e-governance development in poor and middle-income countries, particularly when there is political will to promote democratic governance.

Related Publications

Urban Agenda for Catalonia - Executive summary.

Available in English

The Catalan government is designing the elaboration process of the Urban Agenda for Catalonia. A strategic project that will establish the guidelines of urban policies for the incoming years, in order...

Developed by Secretariat of Urban Habitat and Territo...

Posted by Marc Darder

Case studies and best practices

Compendium of National Institutional Arrangements for implementing the 2030 Agenda for Sustainable Development

Available in English

The “Compendium of National Institutional Arrangements for implementing the 2030 Agenda for Sustainable Development” synthesizes institutional arrangements adopted by 64 countries to implement the 203...

Developed by UN Department for Economic and Social Af...

Posted by Local2030

Guidance and systemization of experiences

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