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From Connectivity to Service Delivery: Case Studies in e-Governance

Case studies and best practices

This report provides insight into the role Information and Communications Technologies (ICTs) can play in achieving development goals, distilling lessons learned and good practices for e-governance implementation, while also identifying core challenges. These case studies show how successful programming must be linked to existing national development priorities and targets. They also help us consider what is feasible and necessary for e-governance development in poor and middle-income countries, particularly when there is political will to promote democratic governance.

Related Publications

Libro blanco de democracia y participación ciudadana para Euskadi. Un punto de partida

Available in English

Este Libro Blanco de Democracia y Participación ciudadana quiere ser una propuesta compartida para la generación de valor público responsable en Euskadi. Por coherencia con este objetivo, hemos constr...

Developed by Eusko Jaurlariza - Gobierno Vasco

Posted by UNDP

Tools : Territorial / Multi-Stakeholder Approach

Guide for CEOs on the SDGs

Available in English

Companies have been striving for sustainability to occupy a central place in their corporate strategies, their decision-making processes and their governance. The SDGs provide us with a new vision tha...

Developed by World Business Council for Sustainable D...

Posted by UNDP

Guidance and systemization of experiences

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