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From Connectivity to Service Delivery: Case Studies in e-Governance

Case studies and best practices

This report provides insight into the role Information and Communications Technologies (ICTs) can play in achieving development goals, distilling lessons learned and good practices for e-governance implementation, while also identifying core challenges. These case studies show how successful programming must be linked to existing national development priorities and targets. They also help us consider what is feasible and necessary for e-governance development in poor and middle-income countries, particularly when there is political will to promote democratic governance.

Related Publications

The Africa Data Revolution Report 2016

Available in English

This first edition of the biennial Africa Data Revolution Report aims to address issues on the process of transforming data ecosystems, from the status quo to an aspirational state where data from bot...

Developed by United Nations Development Programme (UN...

Posted by Local2030

Concept notes and papers

Water for Livable and Resilient Cities

Available in English

Water plays a central role in almost every aspect of our urban environment and quality of life in our cities. Alarmingly, the combined impacts of rapid population growth and climate change are now pos...

Developed by Monash University

Posted by Local2030

Tools : Capacity Strengthening

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