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From Connectivity to Service Delivery: Case Studies in e-Governance

Case studies and best practices

This report provides insight into the role Information and Communications Technologies (ICTs) can play in achieving development goals, distilling lessons learned and good practices for e-governance implementation, while also identifying core challenges. These case studies show how successful programming must be linked to existing national development priorities and targets. They also help us consider what is feasible and necessary for e-governance development in poor and middle-income countries, particularly when there is political will to promote democratic governance.

Related Publications

Atlas of Sustainable Development Goals 2017: World Development Indicators.

Available in English

The World Bank’s compilation of statistics from over 200 economies is built around World Development Indicators (WDI) - selected indicators have been identified and visualized to analyze trends and ch...

Developed by World Bank

Posted by Fabienne Perucca

Guidance and systemization of experiences

Online Course: Cities and the Challenge of Sustainable Development

Available in English

Cities are a core component of the UN’s 2030 Agenda on Sustainable Development. This mini-series is a companion piece to the SDG Academy's full-length Sustainable Cities course and also serves as a br...

Developed by The SDG Academy

Posted by UNDP

Tools : Capacity Strengthening

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