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The Smart Guide to Service Innovation

Guidance and systemization of experiences

The guide aims to illustrate how strategic regional public support can offer small and medium-sized enterprises a favourable environment and support them to better capitalise on service innovation in view of staying competitive in global value chains that include both manufacturing and services. Services and the service sector are increasingly important growth motors in the economy and account for more than two thirds of employment and gross value added generated by the EU. Service innovation is in fact a driver of growth and structural change across the whole economy. It helps to make the entire economy more productive and provides fuel for innovation in other industries. It even has the potential to create new growth poles and lead markets that have a macro-economic impact. Service innovation thus can bring about structural and economic change in our societies by transforming the way we live, do business and interact with each other.

Related Publications

Innovative City-Business Collaboration

Available in English

This study looks at six initiatives (Urban Infrastructure Initiative by the WBCSD; Indore, India; Scania, Sweden; Houston, USA; Rakli, Finland and Bottrop, Germany) around the world that aspire to fac...

Developed by Local Governments for Sustainability (IC...

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Case studies and best practices

Unpacking Metropolitan Governance for Sustainable Development

Available in English

This joint publication “Unpacking Metropolitan Governance for Sustainable Development” is the product of a close cooperation between GIZ and UN-Habitat. Against the background of rapid urbanization, n...

Developed by Deutsche Gesellschaft für Internationale...

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Concept notes and papers

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